About Us


About Madurai Radha Travels

1. ACTIVITY:
We are plying passenger buses between Madurai and Chennai. Initially we started off with push back seats and latter become pioneer in introducing bus with sleeper facility and now added air conditioned bus with sleeper facility, with toilet facility which had been a long felt need of customers.
We are also operating staff busses to corporate houses.

2. EXPERIENCE IN THE FIELD:
We have vast and rich experience in this field as we are also operating lorry service in this route since 1959. We are very conversant with the route in which we operate. We are in the bus sector since 1991.

3. CUSTOMER BASE:
We are considered to be a safe and reliable bus transporter with integrity. This Goodwill we earned is due to our untiring hard work from day one. Customers' Convenience, comfort and satisfaction are our paramount importance. This is well Rewarded by the customer base and leadership in the field.

4. GROWTH POTENTIAL:
We now operate at 100 % capacity with great scope for expansion. The market demand is greater and ever growing. For our standing and consistent performance for over 20 years we are encouraged to go for expansion of capacity by inducting more vehicles.

Some of the factors contributing to market growth are:

a) Shortening of travel time between Madurai and Trichy due to 4 way lane.
b) Sleeper facility in our buses both with and without air conditioner facility especially with toilet facility within the bus itself.
c) Non-availability of train ticket especially due to huge bookings by e booking facility.
d) Non-availability of train ticket for travels planned at short duration.
e) Increase in traffic between Chennai and Madurai due to growth in software companies and other industries coming up in Madurai.

5. OFFICES:
Our head office is situated at Madurai and have 2 branches in Chennai both at Egmore and another at Koyambedu.

6. COMPLIANCES CULTURE:
We are known for our policy of abiding by law of the country ranging from transportation to taxation.

7. VISION:
To become a fore-runner in this field and continue to retain the leadership.

8. QUALITY POLICY:
Providing more value for the money charged. Value we mean in terms of safe and faster journey with maximum comfort during the travel.

9. MISSION:
Meet and exceed our customers' expectations, by understanding their changing needs faster and putting in place our system to exceed the expectation of our valued customers.

10. GOAL:
To continuously improve our service quality and thereby improve our market share and our profitability. To be identified as a service provider par excellence at an affordable cost.

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